Terms of service
TERMS OF SERVICE
Last updated: August 2026
These Terms of Service govern your use of the Crispora website and purchases made through our online store.
By using our website or placing an order, you agree to these Terms, subject to your statutory rights.
1. ABOUT US
The Crispora online store is operated by:
[INSERT LEGAL BUSINESS NAME]
Trading as: Crispora
Email: contact@crispora.co.uk
Phone: +44 7520 660848
Registered / Business Address:
[INSERT LEGAL BUSINESS ADDRESS]
2. ELIGIBILITY
By placing an order, you confirm that you are legally capable of entering into a binding contract.
3. PRODUCTS
We take reasonable care to describe our products accurately.
Images are intended to represent products as accurately as reasonably possible, although minor differences in appearance may occur because of screens, photography, manufacturing updates or other factors.
4. PRICES
Prices displayed on the website are shown in GBP unless stated otherwise.
The price payable will be the price displayed and confirmed at checkout at the time you place your order, subject to correction of obvious errors.
5. ORDERS
Submitting an order does not necessarily mean that we have accepted it.
We may decline or cancel an order where reasonably necessary, including in cases involving:
• Payment failure
• Suspected fraud
• Incorrect pricing caused by an obvious error
• Product unavailability
• Delivery restrictions
If we cancel an order after payment has been taken, we will issue an appropriate refund.
6. PAYMENT
Payment must be made using one of the payment methods made available at checkout.
Payments may be processed by third-party payment providers.
7. DELIVERY
Delivery options, charges and estimated timeframes are described in our Shipping Policy and at checkout.
Delivery estimates are not guaranteed unless expressly stated otherwise.
8. RETURNS, REFUNDS AND CANCELLATIONS
Returns, refunds and order cancellations are governed by our Returns & Refunds Policy and Cancellation Policy.
Nothing in these Terms limits your statutory consumer rights.
9. WARRANTY
Eligible Crispora products include the warranty specified on the product page or in our Warranty Policy.
The warranty is provided in addition to statutory rights.
10. ACCEPTABLE USE
You must not misuse our website.
This includes attempting to:
• Interfere with website security
• Introduce malicious code
• Gain unauthorised access to systems
• Use the website for unlawful purposes
11. INTELLECTUAL PROPERTY
Website content, branding, text, images, graphics and other materials may be protected by intellectual property rights.
You may not reproduce or commercially exploit protected material without permission except where permitted by law.
12. LIABILITY
Nothing in these Terms excludes or limits liability where it would be unlawful to do so.
Subject to applicable law, we are not responsible for losses that were not reasonably foreseeable when the contract was formed.
Nothing in these Terms affects rights or remedies that cannot legally be excluded.
13. THIRD-PARTY SERVICES
Our website may use or link to third-party services.
Those services may be governed by separate terms and policies.
14. CHANGES TO THESE TERMS
We may update these Terms from time to time.
The version published on the website at the relevant time will apply, subject to applicable law.
15. GOVERNING LAW
These Terms are governed by applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.
16. CONTACT
For questions about these Terms:
Email: contact@crispora.co.uk
Phone: +44 7520 660848
Customer Support:
Monday–Friday
9:00 a.m.–5:00 p.m. UK time